Mobile Technologies for Responsive Governments and Connected Societies

image of M-Government

This report aims to foster a better understanding on how to leverage the economic and social impacts of the implementation of the Internet into mobile devices to enable ubiquitous governments, sustain public sector innovation and transform public service delivery. The content of this report paves the way for the Report on Agile Government to be released by OECD in the Fall of 2011. The report is a joint-product of the collaboration of OECD with the International Telecommunication Union (ITU) and the United Nations Department of Economic and Social Affairs.

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Understanding M-government adoption

M-Government is not just a series of single initiatives; rather, it is becoming a strategic and inherent way of doing government business. Government adoption of mobile technologies is propelled by a number of factors, such as policies, standards, cultural trends, availability and costs. When analysing the potential of m-government within an agency, and the modality for its adoption, it is important for the governments to examine a number of elements. These include the value chain, which is created by the various entities that provide the products and services required in the process of constructing a mobile solution, the key players and stakeholders across the value chain, as well as the stakeholders’ partnerships and collaborations.


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