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Innovation Skills in the Public Sector

Building Capabilities in Chile

image of Innovation Skills in the Public Sector

The Government of Chile has set out a vision to develop a more inclusive society, and sees public sector innovation as a means to achieve it. But in order to achieve these ambitious goals, the Government will need to improve the innovation-related skills and capabilities of the Chilean public service. This report, the first of its kind on an OECD country, assesses the abilities, motivations and opportunities in Chile’s public service for contributing to innovation, and provides recommendations on how to further develop them.

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Workforce capabilities for innovation in the Chilean public

This chapter provides an overview of the theoretical framework used to assess innovation skills and capabilities in Chile’s public sector and maps the institutional landscape for public sector innovation and human resource management. The analytical framework identifies three elements that public employees in Chile require: abilities, motivations and opportunities to contribute to innovation in their public organisations. Chile’s interest in building innovation capabilities in its public sector builds on decades of public sector modernisation initiatives. However, the complexity of governance challenges and low citizen trust in government institutions calls for new approaches to policy making and service delivery. The Laboratorio de Gobierno, along with the National Civil Service Directorate, are two important institutions with the potential to contribute to a more innovative Chilean public sector.

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