Innovation Skills in the Public Sector

Building Capabilities in Chile

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The Government of Chile has set out a vision to develop a more inclusive society, and sees public sector innovation as a means to achieve it. But in order to achieve these ambitious goals, the Government will need to improve the innovation-related skills and capabilities of the Chilean public service. This report, the first of its kind on an OECD country, assesses the abilities, motivations and opportunities in Chile’s public service for contributing to innovation, and provides recommendations on how to further develop them.

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Executive Summary

Chile’s use of innovation to improve its public sector is part of a long tradition of modernisation started in the early 1990s and includes the creation of Servicio de Impuestos Internos online, ChileCompra and Chile Atiende. This report examines how civil servants in Chile contribute to innovation in the public sector, providing insight into the challenges they face and what can be done to strengthen their capacity to innovate in Chile’s public sector.

English Spanish

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