Innovation Skills in the Public Sector

Building Capabilities in Chile

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The Government of Chile has set out a vision to develop a more inclusive society, and sees public sector innovation as a means to achieve it. But in order to achieve these ambitious goals, the Government will need to improve the innovation-related skills and capabilities of the Chilean public service. This report, the first of its kind on an OECD country, assesses the abilities, motivations and opportunities in Chile’s public service for contributing to innovation, and provides recommendations on how to further develop them.

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Abilities for public sector innovation in Chile

This chapter discusses the innovation-oriented abilities, skills and competencies of Chile’s public employees and recommends ways that these can be improved through recruitment and development. The definition of innovation skills in the public sector is evolving, and the OECD has developed a framework that identifies six key skills areas: iteration, data literacy, citizen centricity, curiosity, storytelling and insurgency. The assessment suggests that Chile may benefit from development of abilities related to iterative project management and co-creation with citizens. The chapter also underlines that challenges and opportunities for aligning recruitment and development programmes with innovation skills. It underlines the potential of developing and managing crossorganisational mobility programmes as one way of developing and spreading innovation skills across the public sector.

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