Government at a Glance: Western Balkans

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Government at a Glance: Western Balkans presents information on public governance in the Western Balkan region – covering Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia, and compares it to OECD and OECD-EU countries. This first regional edition features 40 indicators on public finance, public employment, centre of government, budgeting practices and procedures, human resources management, public procurement, digital government, core government results and serving citizens. Governance indicators provide important benchmarks on public administration systems, practices and performance. Indicators are presented in a user-friendly format using charts, with brief descriptive analyses of the major findings, and a methodological section on the definition of the indicator and any limitations in data comparability.



Governments increasingly adopt and use digital technologies in the public sector to unlock efficiency gains and support effective implementation and monitoring of policies. Public procurement systems are also going through digital transformation. In particular, electronic procurement (e-procurement) helps increase the transparency and competitiveness of the processes and hold public authorities more accountable. Furthermore, it accelerates the process, reduces the transaction costs for both public and private sectors, and also facilitates access to public procurement opportunities, and enables collection of consistent, up-to-date and reliable data.



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