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Government at a Glance 2017

image of Government at a Glance 2017

Government at a Glance 2017 provides the latest available data on public administrations in OECD countries. Where possible, it also reports data for Brazil, China, Colombia, Costa Rica, India, Indonesia, Lithuania, the Russian Federation, and South Africa. This edition contains new indicators on public sector emploympent, institutions, budgeting practices and procedures, regulatory governance, risk management and communication, open government data and public sector innovation. This edition also includes for the first time a number of scorecards comparing the level of access, responsiveness and quality of services in three key areas: health care, education and justice.

Each indicator in the publication is presented in a user-friendly format, consisting of graphs and/or charts illustrating variations across countries and over time, brief descriptive analyses highlighting the major findings conveyed by the data, and a methodological section on the definition of the indicator and any limitations in data comparability. A database containing qualitative and quantitative indicators on government is available on line. It is updated twice a year as new data are released.

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Compensation in selected service occupations

Front-line service delivery agents are the face of the public administration for the majority of citizens, and therefore their behaviour and competence has a direct impact on the public’s perception of public institutions. Police officers and inspectors interact with the users of public services to co-produce efficient and effective public services. Hence, their commitment and motivation is critical to enhance both the quality of public service delivery and the trust of public employees and users in their government

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Graphs

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