Fostering Innovation in the Public Sector

image of Fostering Innovation in the Public Sector

Public sector innovation does not happen by itself: problems need to be identified, and ideas translated into projects that can be tested, implemented and shared. To do so, public sector organisations must identify the processes and structures that can support and accelerate innovation. This report looks at how governments can create an environment that fosters innovation. It discusses the role of government management in inhibiting or enabling innovation, and the role that specific functions such as human resources management and budgeting can play. It suggests ways to support innovation – including by managing information, data and knowledge – as well as strategies for managing risk. Drawing on country approaches compiled and analysed by the OECD Observatory of Public Sector Innovation, the report presents a framework for collecting and examining data on the ability of central government to foster public sector innovation.



Data, information and knowledge management for innovation

The potential for information to drive public sector innovation is immense and growing every day. This chapter considers the distinction between the interrelated concepts of data, information and knowledge, and the recommendations the OECD has made in this area, particularly the need for open government data (OGD) to maximise the public and private benefits from public sector information. The chapter identifies four interconnected phases in organisations’ management of information: sourcing, exploiting, sharing and advancing, and the challenges that arise from each one, along with examples of solutions to those challenges from around the world. It considers how data analytics, combining data from within and beyond the public sector, provide governments with improved foresight, delivery and performance. It also considers how innovation can be built into the work of an organisation by using feedback to create a continuously evolving information ecosystem exploiting the collective intelligence of staff and the public through such means as crowdsourcing and knowledge networks.


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