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Focus on Citizens

Public Engagement for Better Policy and Services

image of Focus on Citizens

Complex policy issues cannot be solved by government alone. Delivering high-quality public services at the least cost and achieving shared public policy goals requires innovative approaches and greater involvement of citizens. This book is a valuable source of information on government performance in fostering open and inclusive policy making in 25 countries. It offers rich insights into current practice through 14 in-depth country case studies and 18 opinion pieces from leading civil society and government practitioners. It includes 10 guiding principles to support open and inclusive policy making and service delivery in practice. 

 

“Including more people, earlier and more creatively, in public policy issues is vital not just to secure legitimacy for policy decisions, but also to unlock a mass of creativity and commitment. Innovation is increasingly going to become an open, social and networked activity. That is true in politics and policy as much as in business. This timely, thoughtful book will help make open innovation in public policy a practical reality.”

-Charles Leadbeater, author We-think: Mass innovation not mass production 

 

“We cannot engage the public only on issues of service delivery, but need also to seek their views, energy and resources when shaping public policy. To do otherwise is to create a false distinction between design and delivery, when in the citizens’ eyes it is all connected.”

-Irma Pavliniè Krebs, Minister of Public Administration, the Republic of Slovenia

 

Focus on Citizens shines a light on the practical difficulties and significant benefits of open and inclusive policy making – not only for OECD member country governments but equally for non-member countries.” 

-Bart W. Édes, Head, NGO and Civil Society Center, Asian Development Bank

English

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Are You Listening? Youth Voices in Public Policy

Young people constitute an important and significant part of the global population – over half are under the age of 25 – yet this is not reflected in their level of involvement and inclusion in decision-making processes and public debates. Many governments are focusing their efforts on addressing the special needs and opportunities of youth, all the while tackling global issues such as climate change that young people view as pressing and urgent. In a time with ever-increasing technological process and greater access to information, the traditional impression of apathetic youth is being shattered. The question that needs to be asked is: how can we ensure that young people are engaged in public policy and addressing global issues?

English

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