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Effective Delivery of Large Infrastructure Projects

The Case of the New International Airport of Mexico City

image of Effective Delivery of Large Infrastructure Projects

The New International Airport of Mexico City (NAICM) should position Mexico as a regional hub and improve its competitiveness. It is scheduled to be operational in 2020 in answer to the pressing need for the expansion of the city's airport capabilities. The airport, whose construction is managed by a state-owned entity (GACM), is currently the largest Mexican infrastructure project.

A project of this magnitude requires tailored strategic frameworks and actions in several policy areas. Building on international experience, this report provides a comprehensive assessment, and analysis and recommendations in four key dimensions contributing to the effective delivery of large infrastructure projects: governance, procurement, integrity and communication.

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Communications strategy recommendations for the NAICM project

Mega infrastructure projects require building broad social and political support. This effort calls for an effective and proactive communications strategy. In fact, a common weakness in many projects is the lack of a coherent communications strategy linking the needs, expectations, and concerns of the project’s stakeholders. Until November 2015, the New International Airport of Mexico City (Nuevo Aeropuerto Internacional de la Ciudad de México, NAICM) had not developed such a strategy, nor the Airport Group of Mexico City (Grupo Aeroportuario de la Ciudad de México, GACM) had established a communications office with the mandates of building consensus and enabling more inclusive decision making. This chapter will describe the communications efforts carried out in relation to NAICM and how they can be improved to abide by international good practices.

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