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Driving Performance at Peru's Telecommunications Regulator

image of Driving Performance at Peru's Telecommunications Regulator

As “market referees”, regulators contribute to the delivery of essential public utilities. Their organisational culture, behaviour and governance are important factors in how regulators, and the sectors they oversee, perform. This report uses the OECD Performance Assessment Framework for Economic Regulators (PAFER) to assess both the internal and external governance of Peru's Supervisory Agency for Private Investment in Telecommunications (OSIPTEL). The review acknowledges OSIPTEL's achievements and good practices, analyses the key drivers of its performance, and proposes an integrated reform package to help the regulator prepare for the future.

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Executive summary

The Supervisory Agency for Private Investment in Telecommunications (Organismo Supervisor de Inversión Privada en Telecomunicaciones, OSIPTEL) was created as Peru’s regulator for the telecommunications sector in 1994. Since then, the regulator has overseen the liberalisation of the market and the transformation of services offered to the country’s citizens and businesses via new technologies. While OSIPTEL has enjoyed a stable mandate, the dynamism and pace of change in the telecommunications sector have increased its regulatory functions. To adapt successfully to these new challenges, the regulator will need to strengthen its external relations strategy, create a more predictable framework for stakeholder engagement and results reporting, and enhance internal governance and clarity in decision making.

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