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Dominican Republic: Human Resource Management for Innovation in Government

image of Dominican Republic: Human Resource Management for Innovation in Government

This review represents a new policy approach for public sector reviews, linking the traditional thematic public employment and strategic human resource management (HRM) framework to public sector innovation and service delivery challenges in the Dominican Republic. The study is based on lessons learned from the experience of OECD member and key partner countries, starting with an economic and institutional analysis of the Dominican context in a broader regional perspective. The report provides a detailed diagnosis of its public employment management and pragmatic solutions for improving it. The recommendations are based on assessments in the following priority areas: the use of strategic workforce planning and management, the state's ability to acquire and retain workforce competencies and enhancing government's core values, performance management and leadership, HRM reforms and the capacity to implement innovative approaches for a more efficient and effective public administration leading to better service delivery.

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Complementary innovative approaches for an efficient and effective public administration leading to better service delivery in the Dominican Republic

This final chapter looks – both from a systemic and an instrumental perspective – at pragmatic innovative ways to overcome key institutional, organisational, performance and regulatory bottlenecks in the Dominican public administration as described in the previous chapters, illustrating complementary approaches and OECD practices for better internal and external results, and in the end better service delivery. The identified barriers can seriously hinder the implementation of public sector reforms and service delivery solutions, limiting benefits that can be realised from performance improvements in priority areas such as public employment and strategic HRM.

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