Digital Transformation Projects in Greece’s Public Sector
Governance, Procurement and Implementation
Like many other OECD countries, Greece has embarked on an ambitious digital transformation of its public sector to make it more effective, sustainable, proactive and people-centred. However, digital transformation projects present challenges in terms of governance, procurement, implementation and institutional capacities. This review explores how Greece could overcome these challenges to ensure that digital government investments address critical bottlenecks such as the procurement process and result in policy coherence, achieve value for money, and deliver intended outcomes. It also highlights the crucial role of whole-of-government co-ordination.
Delivery of ICT/digital projects in the Greek public sector
This chapter analyses and assesses the delivery of digital and ICT projects in the Greek public sector, including the current governance, internal processes and capabilities. The first section presents the governance for developing digital projects, identifying the key stakeholders, the institutional set-up and leadership. The second section summarises the international business and operational process for implementing digital and ICT projects in Greece, including the preparation, approval and funding of investment projects as their implementation. The third section presents an assessment of the workforce, including the digital talent and skills and the procurement capabilities of the public sector staff. The fourth and last section presents the monitoring capacities and evaluation mechanisms to support the delivery of digital projects and secure benefit realisation.
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