Digital Government Review of Panama

Enhancing the Digital Transformation of the Public Sector

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This review explores how Panama can enhance and harness digital government to achieve broader strategic goals at both national and local levels. It looks at institutional governance, legislation, and inter-departmental co-ordination, including institutional capacities and skills for delivering quality public services. It identifies opportunities for making public service delivery more efficient and inclusive, as well as for expanding the strategic use of data. The review provides policy recommendations to help Panama enable and sustain the digital transformation of the public sector.



Assessments and Recommendations

Digital government strategies are critical artefacts in guiding policy action in work streams that are constantly and rapidly evolving. Strategies are able to align goals, objectives and initiatives, but are also fundamental in building consensus and contributing to the necessary cross-government co‑ordination for efficient and effective policy implementation. Additionally, their public availability and regular monitoring positively contribute to improved transparency and accountability from the ecosystem of digital government stakeholders (OECD, 2016[1]). Aware of the importance of this policy instrument, all OECD countries that completed the OECD Digital Government Performance survey (2014[2]) and 73% of the Latin American and Caribbean countries that participated in the OECD Government at a Glance survey (2016[3]) have a digital government strategy.


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