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Digital Government Review of Norway

Boosting the Digital Transformation of the Public Sector

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Norway has long used technology to streamline processes within the public sector and bring the government closer to citizens and businesses. Now the country is going further, seeking to transform its public sector through the full assimilation of digital technologies. The goal is to make it more efficient, collaborative, user- and data-driven, and better able to respond to the changing needs and expectations of citizens and businesses. This review analyses the efforts under way and provides policy advice to support the Norwegian government in implementing digital government.

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Governing the digital transformation of the Norwegian public sector

This chapter analyses and discusses the governance of the digital transformation of the public sector in Norway, based on the OECD Recommendation on Digital Government Strategies and the analytical work conducted on the governance of digital government in a number of OECD member countries and partner economies. The chapter starts by considering the Norwegian Digital Agenda and the digital government priorities assumed by the public sector. It then assesses the governance and co-ordination framework in place and the institutional arrangements that support digital government development in the country. It concludes by exploring the challenges and opportunities for the development of a more robust system-thinking culture in the public sector, to improve the public administration’s performance in delivering value to its citizens and businesses.

English

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