Digital Government Review of Luxembourg

Towards More Digital, Innovative and Inclusive Public Services

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Digital government has become a priority for Luxembourg as a means to enable its public sector to deliver more responsive and trusted services. The Digital Government Review of Luxembourg evaluates the efforts made by the government to transition towards a digital government approach. It provides in-depth analysis and policy recommendations to improve institutional governance, digital investments, digital talent and skills, government service delivery and the strategic use of data. Its findings can help Luxembourg achieve a more digitally mature and data-driven administration to better serve citizens and businesses.


Policy levers, talent and skills for digital government in Luxembourg

This chapter first discusses the policy levers needed to enhance the governance of digital government and capacity for implementation of public sector digitalisation in Luxembourg. The policy levers include the strategy and plan for digital government, project and financial management tools and mechanisms, and lastly, regulation and standards. Drawing on the OECD Framework for Digital Talent and Skills, this chapter also discusses the work environment, skills and activities to establish and maintain a workforce that can support Luxembourg’s digital government maturity.



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