Digital Government Review of Latin America and the Caribbean

Building Inclusive and Responsive Public Services

This report explores how governments in Latin America and the Caribbean can use digital technology and data to foster responsiveness, resilience and proactiveness in the public sector. This report looks at governance frameworks, digital government capabilities, data-driven public sector, public service design and delivery, and digital innovation in the public sector. It identifies trends, challenges, strengths, and opportunities for cross-border collaboration and provides policy recommendations to achieve an efficient and sustainable digital transformation of governments across the region.

08 Sept 2023 233 pages English Also available in: Spanish

https://doi.org/10.1787/29f32e64-en 9789264752412 (PDF) 9789264739239 (EPUB)

Author(s): OECD and CAF Development Bank of Latin America