Digital Government Review of Colombia

Towards a Citizen-Driven Public Sector

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This review analyses the shift from e-government to digital government in Colombia. It looks at the governance framework for digital government, the use of digital platforms and open data to engage and collaborate with citizens, conditions for a data-driven public sector, and policy coherence in a context of significant regional disparities. It provides concrete policy recommendations on how digital technologies and data can be harnessed for citizen-driven policy making and public service delivery.

English Spanish


Executive summary

This review examines the efforts of the Colombian government to move beyond e-government toward digital government in order to better serve its citizens and foster social and economic growth in the post-conflict era. It focuses on the following aspects: the governance framework for digital government; the extent to which digital technologies and open data are used to engage citizens and businesses and collaborate with them to develop policies and services; how public sector data is managed to improve strategic foresight, policy and service delivery and overall performance; and the implications of regional disparities for implementing digital government.

English Spanish

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