Digital Government Review of Colombia

Towards a Citizen-Driven Public Sector

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This review analyses the shift from e-government to digital government in Colombia. It looks at the governance framework for digital government, the use of digital platforms and open data to engage and collaborate with citizens, conditions for a data-driven public sector, and policy coherence in a context of significant regional disparities. It provides concrete policy recommendations on how digital technologies and data can be harnessed for citizen-driven policy making and public service delivery.

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Coherent implementation of digital government policies in different contexts in Colombia

This chapter analyses different mechanisms for a coherent implementation of digital government policies according to specific conditions in a local context. Firstly, the need to ensure a coherent and holistic strategic vision for the whole government and society in Colombia is assessed. Secondly, processes to build human and institutional capacities are explained, the aim of which are to guarantee the availability of skills and resources needed for the satisfactory execution of projects and effective adoption of the developed solutions.

English Spanish

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