Digital Government Review of Brazil

Towards the Digital Transformation of the Public Sector

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Like most OECD countries, Brazil has been taking steps towards digital government to ensure that public policies and services are more inclusive, convenient and designed to meet citizens’ needs. This report takes stock of the progress made by the Brazilian government, based on good practices and principles in OECD countries, and provides recommendations to help Brazil drive its digital transformation of the public sector.



Assessment and recommendations

Brazil’s Digital Governance Strategy (2016-19) is the main strategy on digital government policy providing a framework for programmes and actions. Approved in 2016, the strategy is aligned with the desired goal to shift from e-government to digital government. Updated in 2018, the strategy defines priorities such as promoting the availability of open government data, boosting the use of digital technologies for transparency purposes, improving the delivery and use of public digital services, securing the take-up of digital identity, developing evaluation and services’ satisfaction mechanisms, integrating digital services through interoperable public information technology (IT) systems and data, and increasing citizen participation through digital platforms.


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