The speed, breadth and scope of the disruption brought about by digital transformation is rapidly changing economies and societies. It is also challenging governments across the world to adapt, manage and embrace this wave of transformation. If governments lag behind the pace of change, they face the risk of policy failures and of running outdated services that could become irrelevant as they face challenges from new business models. The digital revolution brings risks for public organisations, but also opportunities. By becoming digital organisations, public sector institutions will be better equipped to meet changing citizens’ expectations, stay relevant and considerably improve policy-making and public service delivery in the 21st century.