Digital Government in Peru

Working Closely with Citizens

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This digital government study explores the state of the digitalisation of the public sector in Peru. It addresses recent efforts to build an institutional and legal framework to support the digital transformation of the public sector. It also discusses the design and delivery of, and access to, public services, and the role that digital technologies can play in improving them. Finally, this report assesses the state of data governance and open data in Peru’s public sector.



The speed, breadth and scope of digital disruption is challenging governments to adapt, manage and embrace a new wave of transformation. If governments lag behind the pace of change, they face the risk of policy failures and of running outdated services that could become irrelevant as new business models challenge them. By becoming digital organisations, public sector institutions will be better equipped to meet changing citizens’ expectations, considerably improving policy-making and public service delivery in the 21st century.


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