Denmark: Efficient e-Government for Smarter Public Service Delivery

image of Denmark: Efficient e-Government for Smarter Public Service Delivery

This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.   



The Impact of E-Government on the Public Sector Modernisation and Efficiency Efforts

The Danish government understands the key instrumental value of e-government to push reforms forward at all levels of government. The government has made efforts to ensure the integration and alignment of the e-government programmes with targeted public sector reform initiatives (e.g. the Quality Reform and De-bureaucratisation Programme) and to secure the co-ordination of the various governance bodies in charge of their implementation. The aim of the government is now to further exploit e-government and innovation to drive change in the public sector by boosting a coherent vision of how they can be used by the country to sustain a more efficient and effective public sector while attaining its opportunities as a digital economy and harvesting broader societal benefits.


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error