Denmark: Efficient e-Government for Smarter Public Service Delivery

image of Denmark: Efficient e-Government for Smarter Public Service Delivery

This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.   




Depuis l’Étude de l’OCDE de 2005 sur l’administration électronique, le Danemark a adopté une stratégie nationale dans ce domaine, intitulée « Vers un meilleur service numérique, plus d’efficience et une collaboration plus étroite », qui couvre la période 2007-10, et suit de façon générale les propositions d’action de l’OCDE.


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