Denmark: Efficient e-Government for Smarter Public Service Delivery

image of Denmark: Efficient e-Government for Smarter Public Service Delivery

This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas, including the impact of e-government on public sector modernisation and efficiency efforts, the impact of e-government organisational structure and arrangements on e-government development and administration, the need to address issues related to user take-up and the assessment of benefits realisation of e-government projects. As these are not unique to Denmark, but are commonly shared by a number of OECD countries, the study provides useful tools to support e-government policy making in all OECD countries.   



Annex B. Reaping the Benefits of Cloud Computing, Web 2.0 and Open Data: OECD Country Experiences

Developments in ICT mean it is now possible for different teams, offices or even organisations to share the same ICT infrastructure. The different hardware can be brought together and used to deliver increased flexibility and responsiveness to business needs while reducing costs. Essentially, it means moving from ICT that has been procured separately by organisations as their own infrastructure, to a new model in which ICT is provided as a utility.


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