Delivering Better Policies Through Behavioural Insights
New Approaches

As behavioural insights (BI) become more widely used, countries are looking to expand the application of the methodology to new frontiers of policy making. This report tests behaviourally informed solutions to complex policy problems in the fields of competition, consumer protection, energy consumption and safety through a variety of theoretical and experimental approaches. The results give policy makers new ideas for tackling policy problems related to individual behaviour, as well as for changing the behaviour of organisations.
Real-time information and consumer decisions on energy consumption
This chapter investigates ways that behavioural insights (BI) can be used to improve the effectiveness of smart meters and induce energy savings. It describes the results of an experiment in Ontario, Canada, that tests the provision of real-time feedback on energy consumption through in-home displays.