Civic Space Review of Portugal

Towards People-Centred, Rights-Based Public Services

The Civic Space Review of Portugal provides an in-depth analysis of the national legal frameworks, policies, institutions, and practices relevant to civic space protection, with an emphasis on harnessing user input to facilitate people-centred public service reforms. The Review assesses three key areas: 1) protecting the civic freedoms and information environment that create the conditions for public service reforms; 2) strengthening stakeholder and citizen participation in the process; and 3) moving towards more inclusive, accessible and people-centred public service design and delivery. The two case studies and concrete recommendations in the review offer a tangible path towards more inclusive, participatory public services that place citizens at their core.

11 Dec 2023 171 pages English

https://doi.org/10.1787/8241c5e3-en 9789264810839 (EPUB) 9789264927490 (PDF)

Author(s): OECD