Citizens’ Voice in Jordan
The Role of Public Communication and Media for a More Open Government
Public communication is an essential part of government policy and an important contributor to transparency, integrity, accountability and stakeholder participation. This Citizens’ Voice in Jordan Report provides an analysis of internal and external communications processes, examining progress achieved to date and remaining challenges. It provides recommendations for the Government of Jordan for making a strategic use of public communication and strengthening the media ecosystem in the interest of promoting a more open government.
Improving the governance of public communication in Jordan
This chapter will analyse the actors, structures and processes underpinning the public communication model in Jordan. In doing so, it looks at how the government of Jordan can effectively strengthen related institutional arrangements, formalise co‑ordination mechanisms across levels of government, develop a whole-of-government communication strategy, as well as address human and financial resource gaps. It will discuss the building blocks of a whole-of-government communication approach and provide guidance for a more strategic deployment of this function by MoSMA and line ministries. Finally, it will identify recommendations to support the current re-organisation of the communication function in the country.
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