Building Trust to Reinforce Democracy
Main Findings from the 2021 OECD Survey on Drivers of Trust in Public Institutions
What drives trust in government? This report presents the main findings of the first OECD cross-national survey on trust in government and public institutions, representing over 50 000 responses across 22 OECD countries. The survey measures government performance across five drivers of trust – reliability, responsiveness, integrity, openness, and fairness – and provides insights for future policy reforms. This investigation marks an important initiative by OECD countries to measure and better understand what drives people’s trust in public institutions – a crucial part of reinforcing democracy.
Also available in: French
Foreword
The inaugural OECD Survey on Drivers of Trust in Public Institutions (Trust Survey) offers a modern measurement tool for public governance. The Trust Survey is the first cross-national investigation dedicated to identifying the drivers of trust in government, across levels of government and across institutions. It is a nationally-representative survey, run in 22 countries, evaluating citizens’ confidence in public institutions. The questions in the survey build on the OECD Framework on Drivers of Trust in Public Institutions, developed over the past decade by the Public Governance Committee, as well as on a series of OECD country studies and research projects exploring how to build trust in government.
Also available in: French
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