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Building on Basics

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This report aims to identify new developments in the administration of central government that lead to better value for money: better services at lower costs for the taxpayers.

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ICT management

This chapter focuses on recent developments in the area of ICT management. Attention is given to the organisation of ICT support services and to the tasks of ICT standard setters. Developments are moving fast in both areas as a consequence of e-government policies. Moreover, there is in all participating countries an increasing emphasis on net savings as an objective of ICT investments.

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