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Benchmarking Digital Government Strategies in MENA Countries

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This report benchmarks digital government strategies in MENA countries against OECD standards and best practices. Using the OECD Recommendation of the Council on Digital Government Strategies as analytical framework, the report provides an in-depth look at the efforts made by Egypt, Jordan, Lebanon, Morocco, Tunisia and the United Arab Emirates to use digital technologies strategically to support broader policy objectives. New technologies can help foster economic value creation, make institutions more inclusive, improve competitiveness and promote effective decision-making in the public sector. This report also assesses the use of ICTs to strengthen trust in government through greater openness and engagement, and suggests how MENA countries can better co-ordinate and steer the digital transformation of the public sector.

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Foreword and Acknowledgements

Digital technologies are one of the most transformational factors of our time, including their impact on effective public governance and potentially economic competitiveness. To reap the benefits, policies on the use of digital technologies need to be adequately embedded in public sector reform strategies. The OECD Recommendation of the Council on Digital Government Strategies (2014) offers guidance on their design and implementation. Countries in the MENA region are seeking to align their digital government strategies to the principles in this Recommendation to enhance transparency, improve service delivery for citizens and businesses, and foster more productive, competitive and inclusive public institutions.

English

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