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Benchmarking Digital Government Strategies in MENA Countries

image of Benchmarking Digital Government Strategies in MENA Countries

This report benchmarks digital government strategies in MENA countries against OECD standards and best practices. Using the OECD Recommendation of the Council on Digital Government Strategies as analytical framework, the report provides an in-depth look at the efforts made by Egypt, Jordan, Lebanon, Morocco, Tunisia and the United Arab Emirates to use digital technologies strategically to support broader policy objectives. New technologies can help foster economic value creation, make institutions more inclusive, improve competitiveness and promote effective decision-making in the public sector. This report also assesses the use of ICTs to strengthen trust in government through greater openness and engagement, and suggests how MENA countries can better co-ordinate and steer the digital transformation of the public sector.

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Effective governance frameworks and co-ordination mechanisms for digital government

This chapter provides an overview of the current state of political leadership, support and commitment to digitalisation efforts in the public sector. This chapter also underlines the relevance for countries in the region to achieve greater coherence in the use of technologies across policy areas and levels of government through effective governance and co-ordination frameworks. The chapter highlights key areas of opportunities and considers policy options to strengthen the institutional arrangements of digital government. The chapter closes with an assessment of ways in which the countries assessed can build stronger international co-operation in this policy area to leapfrog on the experiences of regional peers and OECD partners.

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