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Benchmarking Digital Government Strategies in MENA Countries

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This report benchmarks digital government strategies in MENA countries against OECD standards and best practices. Using the OECD Recommendation of the Council on Digital Government Strategies as analytical framework, the report provides an in-depth look at the efforts made by Egypt, Jordan, Lebanon, Morocco, Tunisia and the United Arab Emirates to use digital technologies strategically to support broader policy objectives. New technologies can help foster economic value creation, make institutions more inclusive, improve competitiveness and promote effective decision-making in the public sector. This report also assesses the use of ICTs to strengthen trust in government through greater openness and engagement, and suggests how MENA countries can better co-ordinate and steer the digital transformation of the public sector.

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Background and methodological considerations

This chapter provides a general overview of the report, framing it under the work of the OECD in the MENA countries aimed to improve public governance in the Region, conducted as part of the MENA-OECD Governance Programme and in relation to the activities of the MENAOECD Working Group II on Open and Innovative Government. This introductory section also assesses the broad set of policy challenges faced by governments in the Region and advances how digital technologies can help overcome them. Finally, it introduces the OECD Recommendation on Digital Government Strategies, the analytical framework of the report, and lays out the methodology used in the elaboration of the report.

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