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Benchmarking Digital Government Strategies in MENA Countries

image of Benchmarking Digital Government Strategies in MENA Countries

This report benchmarks digital government strategies in MENA countries against OECD standards and best practices. Using the OECD Recommendation of the Council on Digital Government Strategies as analytical framework, the report provides an in-depth look at the efforts made by Egypt, Jordan, Lebanon, Morocco, Tunisia and the United Arab Emirates to use digital technologies strategically to support broader policy objectives. New technologies can help foster economic value creation, make institutions more inclusive, improve competitiveness and promote effective decision-making in the public sector. This report also assesses the use of ICTs to strengthen trust in government through greater openness and engagement, and suggests how MENA countries can better co-ordinate and steer the digital transformation of the public sector.

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An overview of the digital context in the MENA region

This chapter describes the digital context of MENA countries in the region, assessing the structural enablers for digital government and the information society. It considers internet and mobile penetration rates, emerging social trends, such as social media uptake and use, and their implications for social interaction, digital engagement and service delivery. This chapter then presents the context of digital government strategies in the Region, considering the main challenges for their further development. Other characteristics of these strategies are considered, including levels of government concerned by the national strategy, their key objectives and the conditions enabling governments to reap the benefits of digital government.

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