Benchmarking Civil Service Reform in Kazakhstan

image of Benchmarking Civil Service Reform in Kazakhstan

Civil service modernisation is a key priority in Kazakhstan. This report uses the OECD's Survey on Strategic Human Resource Management (HRM) in central governments to examine how Kazakhstan’s practices compare against OECD countries in several strategic areas. It explores how Kazakhstan is looking at skills and competencies throughout the employment cycle; how performance and pay systems contribute to improving public service quality, accessibility and responsiveness; and the role leaders and managers play in the reform implementation process. The report suggests areas for further improvement to help Kazakhstan develop a professional, strategic and innovative civil service.



Using skills and competency frameworks to attract, recruit, develop and promote Kazakh civil servants

This chapter analyses the skills and competencies prioritised by Kazakhstan’s civil service to select and develop a fit-for-purpose workforce, in comparison with OECD countries’ priorities. Most OECD countries have introduced competency management which is also being piloted in Kazakhstan. The new competency framework is expected to valorise many competencies that are also common in OECD countries, namely leadership, values and ethics. The chapter also looks more broadly at how Kazakhstan and OECD countries are recruiting into the civil service, are training their workforce and managing career development. In this context most OECD countries have plans to increase mobility within the civil service; Kazakhstan could also benefit from higher mobility to support skills exchange and development, and to increase capacities for innovation.


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