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Benchmarking Civil Service Reform in Kazakhstan

image of Benchmarking Civil Service Reform in Kazakhstan

Civil service modernisation is a key priority in Kazakhstan. This report uses the OECD's Survey on Strategic Human Resource Management (HRM) in central governments to examine how Kazakhstan’s practices compare against OECD countries in several strategic areas. It explores how Kazakhstan is looking at skills and competencies throughout the employment cycle; how performance and pay systems contribute to improving public service quality, accessibility and responsiveness; and the role leaders and managers play in the reform implementation process. The report suggests areas for further improvement to help Kazakhstan develop a professional, strategic and innovative civil service.

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Kazakhstan's civil service structure and management

Taking into consideration the experience of OECD countries, this chapter presents Kazakhstan’s civil service structure, composition and organisation of human resources (HR). The main data source is the 2016 OECD Survey on Strategic Human Resource Management in Central/Federal Governments of OECD Countries, which looks at central government’s HR management practices and civil service reform strategies. Like in many OECD countries, civil servants tend to be the dominant profile in Kazakhstan’s central public administration. The workforce seems to be relatively balanced in terms of age, however like in many OECD countries in Kazakhstan women tend to be underrepresented in senior management. HR policies are under the responsibility of the Agency for Civil Service Affairs and Anti-Corruption, but some responsibilities (for example on remuneration) are shared with the Ministries of National Economy and of Finance. While Kazakhstan collects data to a similar degree as the OECD average, data could be better leveraged to support workforce planning.

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