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Assessing the Impact of Digital Government in Colombia

Towards a new methodology

image of Assessing the Impact of Digital Government in Colombia

This review analyses the monitoring and evaluation system of Colombia's Online Government Strategy and provides recommendations for developing an impact assessment methodology for digital government. It looks at the background, evolution and current status of the Strategy, and draws insights from the first implementation of a transitional methodology. The findings will help Colombia build the tools and capacities needed to effectively and sustainably implement its digital government strategy.

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Results of the transitional impact assessment of Colombia's Online Government Strategy

This chapter provides a detailed analysis of the most robust and statistically significant results of the first implementation of the transitional impact assessment methodology for Colombia’s Online Government Strategy, along with the necessary methodological precisions to adequately interpret these statistical conclusions. Results are presented in forms of trees, which detail the correlation paths linking digital policies’ inputs to activities, activities to outputs, outputs to outcomes, and finally policy outcomes to broader impacts. Impacts with the strongest statistical relationships are presented and are classified according to which component of the Online Government Strategy (ICTs for services, ICTs for open government, ICTs for management, and information security and privacy) they are most strongly linked to. These results allow for the identification of potential policy levers while descriptive data highlight where these efforts could be focused.

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