Administrative Simplification in the Mexican Social Security Institute

image of Administrative Simplification in the Mexican Social Security Institute

This report assesses the impact on citizens and businesses of the administrative simplification measures carried out by the Mexican Social Security Institute. Administrative burdens are measured in the time it takes citizens and businesses to complete forms and wait in line to request or deliver information to the government. Using an adaptation of the Standard Cost Model, this report finds that such burdens for users have decreased by at least 25% thanks to the simplification and digitalisation of administrative formalities. It also suggests how the Institute could reduce burdens even further. By promoting the use of online formalities, IMSS could reduce administrative burdens by an additional 11%.

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Introduction to the improvement of procedures in the Mexican Institute of Social Security (IMSS)

This chapter explains the importance and links between regulatory policy, administrative simplification and the improvement of regulatory procedures. It also describes the nature of administrative burdens generated by government procedures and how its measurement contributes to strengthen administrative simplification programmes. It explains the Standard Cost Model as a technique to measure administrative burdens. Finally, it identifies the IMSS procedures analysed in this report and provides a brief explanation of the methodology used to measure burdens. The annex includes a detailed description of the methodology.

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