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Promoting Consumer Education

Trends, Policies and Good Practices

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Consumers today are challenged by growing amounts of information and wider choices of products, requiring them to develop skills and knowledge for making good choices in complex markets. This publication examines the approaches that governments use to promote consumer education in OECD and some non-OECD countries, highlighting the policies and measures that have been particularly effective. It also analyses recent trends, the role of stakeholders, steps being taken to evaluate the effectiveness of current programmes and the principal challenges.

English

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Overview

This chapter presents an overview of key issues in consumer education. These include definitions, policy objectives, structure and implementation frameworks, and co-operative schemes among stakeholders. It is largely based on country responses to the two questionnaires1 on which this report is based. 

English

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