Promoting Consumer Education

Trends, Policies and Good Practices

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Consumers today are challenged by growing amounts of information and wider choices of products, requiring them to develop skills and knowledge for making good choices in complex markets. This publication examines the approaches that governments use to promote consumer education in OECD and some non-OECD countries, highlighting the policies and measures that have been particularly effective. It also analyses recent trends, the role of stakeholders, steps being taken to evaluate the effectiveness of current programmes and the principal challenges.



Analysis of Selected Countries: Turkey

The Directorate General for the Protection of Consumers and Competition (DGPCC), in the Ministry of Industry and Trade, is the central government entity in charge of consumer protection. Its political and administrative responsibilities include consumer education. Responsibilities for education are shared with the Ministry of National Education, which is responsible for making the “necessary additions to the curriculum of organised and extensive educational establishments to educate consumers”. 


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