Contracting Out Government Functions and Services

Emerging Lessons from Post-Conflict and Fragile Situations

image of Contracting Out Government Functions and Services

This second volume of the Partnership for Democratic Governance Series investigates whether ‘contracting out’ core government functions and services has been conducive to capacity development. Each case study discusses the evidence and emerging lessons of contracting out in fragile and post-conflict situations.

The chapters contained in this publication first appeared as contributions to the Partnership for Democratic Governance's collaborative online platform, PDF Online. Through this platform, users are able to post comments on discussion papers, send messages to the authors and easily find ifnormation relevant to the topics covered in this publication.

Selected as a 2009 Notable Document by the American Library Association Government Documents Round Table.



Rethinking the Provision of Public Services in Post-Conflict States

This chapter presents one alternative to traditional public service provision: the Independent Service Authority. After an exploration of the ‘inherited’ model that continues to be used in Africa, an argument is made for an innovative approach to improve the delivery of services. By outlining the advantages of this model and describing how it could be put into practice, this report aims to provide post-conflict and fragile states with a new method for service delivery.


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