The next production revolution and institutions for technology diffusion

Institutions for technology diffusion facilitate the spread and use of new knowledge and methods that can assist companies in adopting new manufacturing technologies. Such institutions also help companies to achieve objectives ranging from improved production efficiency to product development, strategic planning, and training. This chapter examines publicly oriented technology diffusion institutions and their rationale, organisation, and services. Case studies of varied approaches are presented, including dedicated field services, technology-oriented business services, applied technology centres, information exchange, and demand-side incentives, and effective practices and operational insights are distilled. Key policy suggestions include the need for greater recognition that strong institutions for technology diffusion, in conjunction with complementary framework measures, are essential for widespread deployment of the next production revolution. Technology diffusion institutions should be encouraged to share and refine their practices, build collaborative partnerships, and address missions of sustainability and responsibility. Particular attention is required to assist small and medium-sized enterprises (SMEs) and to address governmental failures in technology diffusion.