Training in SMEs in the industrial zone of OSTIM, Ankara, Turkey

This chapter begins with an explanation of the set up and purpose of organised industrial zones in Turkey, and details the background of the Middle East Industry and Trade Centre (OSTIM) industrial zone and the functioning of its associated consultancy and training company of ODEM. Training and development of skills within the zone are then investigated, and an overall lack of focus on training and low recognition of the benefits accruing from improving employees’ skills are discussed. Interactions between companies are also minimal, making it difficult to assess the levels of knowledge intensive service activities (KISA), although details of the positive results obtained by some small and medium sized enterprises (SMEs) are outlined. Implications for policy development are then detailed, focusing on two key areas: investing in training and skills development in SMEs and improving the skill ecosystem.