Ensuring results: implementing robust post-award contract management in Nuevo León

This chapter discusses the need for stronger management of the performance of public procurement suppliers in the state of Nuevo León. The chapter discusses how Nuevo León can benefit from the implementation of a broad framework for contract management based on delivery management, relationship management and contract administration. It also examines some of the key pillars of an effective performance management system for suppliers, such as information technology infrastructure and adequately trained personnel.