Assessing the effectiveness of inter-institutional co-ordination under Plan Avanza: the importance of multi-level governance

Fostering effective co-ordination between different levels and areas of government, as well as with non-governmental actors, is the essence of good multi-level governance, and it is integral for the success of information society (IS) strategies. This chapter outlines the principal drivers necessitating strong multi-level governance and highlights the key benefits that can be derived from getting this important governance element right. With a view to improving IS results, this chapter presents findings from a survey of Plan Avanza stakeholders assessing the effectiveness of the co-ordination mechanisms under the Plan. Specifically, survey results discuss the extent to which Plan Avanza stakeholders perceive policy, informative, capacity and resource gaps in the design and implementation of the strategy.