Empowering Customer Choice in Electricity Markets

Timely and effective deployment of demand response could greatly increase power system flexibility, electricity security and market efficiency.Considerable progress has been made in recent years to harness demand response. However, most of this potential remains to be developed.The paper draws from IEA experience to identify barriers to demand response, and possible enablers that can encourage more timely and effective demand response including cost reflective pricing, retail market reform, and improved load control and metering equipment.  Governments have a key role to play in developing and implementing the policy, legal, regulatory and market frameworks needed to empower customer choice and accelerate the development and deployment of cost-effective demand response.