Key trends: The future workforce is more age diverse, and offers large potential

The COVID‑19 pandemic and megatrends in the global economy are rapidly shaping the way people work today and the future workforce. Rising longevity and falling fertility will considerably reduce the population share at traditional working ages but will also allow individuals to work and contribute to society much longer. New technologies are both a challenge and opportunity for a more age diverse workforce. In the new world of work, the ability to build businesses around a multigenerational workforce that recognises the value and contribution of workers of all ages will be crucial for prosperous and resilient companies. This chapter highlights some of the major changes in the world of work and identifies arising challenges and opportunities for business.