Figure 7.1 Salary cost as a percent of total operating budget, 2015
Figure 7.2 Administration's approaches to innovation, 2015
Figure 7.3 Development of primary IT solutions, 2015
Figure 7.4 IT from external / both: Product type, 2015
Figure 7.5 Most common administrative functions / operations fully or partially outsourced, 2015
Figure 7.7 Staff usage by function, 2015
Figure 7.8 Age profiles of tax administration staff, 2015
Figure 7.9 Age profiles of general labour force, 2015
Figure 7.10 Average length of service vs. average age profile, 2015
Figure 7.11 Percentage of female staff – Total female staff vs. female executives, 2015
Figure 7.12 Attrition and hire rates, 2015
Figure 7.13 Number of administrations having specialised positions, 2015