Measuring the Digital Transformation
A Roadmap for the Future
Measuring the Digital Transformation: A Roadmap for the Future provides new insights into the state of the digital transformation by mapping indicators across a range of areas – from education and innovation, to trade and economic and social outcomes – against current digital policy issues, as presented in Going Digital: Shaping Policies, Improving Lives. In so doing, it identifies gaps in the current measurement framework, assesses progress made towards filling these gaps and sets-out a forward-looking measurement roadmap. The goal is to expand the evidence base, as a means to lay the ground for more robust policies for growth and well-being in the digital era.
Roadmap: Measuring individuals’ trust in online environments
With the Internet and connected devices playing an increasingly important role in individuals’ everyday activities, trust has emerged as a key factor underpinning transactions in the digital economy. Governments, businesses and individuals all need to trust and be trusted to reap the full benefits offered by the digital transformation.
