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Information and Communication Technologies for the Public Service

A Small States Focus

image of Information and Communication Technologies for the Public Service
Electronic infrastructure and network functionality are being utilised by governments around the world. The challenge that developing Commonwealth countries face is that many of them still do not have either the advanced industries or the financial means to modernise governments and their service delivery. This book looks at the obstacles facing developing countries and what lessons they can learn from developed countries’ approach towards e-government.



The authors begin by describing the three parallel trends that account for the current circumstances, so that the social, political and technological context of e-government and e-governance in developing countries can be clearly understood. They then review some of the considerations involved for implementing e-governance and e-government. The final chapters give practical examples of working plans for implementing e-government in Barbados, Belize, Cayman Islands, Cyprus, Grenada, Guyana, Mauritius, and Trinidad and Tobago.

English

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Introduction

Electronic infrastructure and network functionality are being utilised by governments around the world. The history of how and why ICTs (information and communications technologies) came into government use is an important part of the story of their success to date and their prospects for the future. There have been three parallel trends that account for the current circumstances with regard to the decisions by developing countries to adopt e-government. The first trend involves the origins of widespread network processing, which began with business applications and received the name e-commerce from its users. The success of these ventures (credit card processing, online catalogues and sales etc.) impressed those in government, and inspired the public to ask their governments to move in the same direction.

English

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