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e-Governance in Small States

image of e-Governance in Small States
ICTs can create digital pathways between citizens and governments that are affordable, accessible and widespread. This offers the opportunity for developing small states to leapfrog generations of technology when seeking to enhance governance or to deepen democracy through promoting the participation of citizens in processes that affect their lives and welfare.



For small developing countries, especially those in the early stages of building an e-Government infrastructure, it is vital that they understand their position in terms of their e-readiness, reflect upon the intrinsic components of an e-Governance action plan, and draw lessons from the success and failures of the various e-Government initiatives undertaken by other countries, developed or developing.



This book aims to strengthen the understanding of policy-makers by outlining the conditions and processes involved in planning and execution of e-Government projects.

English

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Government Process Reengineering

While the previous chapters highlighted the potential of e-governance to increase the efficiency of government operations, this will not necessarily deliver the best results or increase citizen-centricity until processes are reconfigured and redesigned. Therefore, the process of government process re-engineering is an important element of successful e-governance.

English

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